Course development

If you want to spread service management culture in your organization, you should execute considered educational program based on current situation. We can provide customized IT Service Management course which is optimized for your organization. We provide not only tuned course contents but also customized educational text. We will plan, design, develop and deliver optimized IT Service Management training course which meets for customer's various requirements.

We have delivered following kind of IT Service Management course before.

- Short brief about IT Service Management concepts (2 hours)
- Differences between ITIL and ISO 20000(4-8 hours)
- Interpretation of 'The Visible Ops Handbook' (4-8 hours)