OliveNet has provided ITSM/ITIL educational services for the last 11 years.

We can send experienced IT Service Management experts for certified ITIL course. They have ITIL Manager's and Expert's certificate in Service Management. We have delivered about 400 courses, and have taught over 4,500 students.(as of Jan. 2015)

We have also been providing concise and intelligible educational text for IT Service Management. We have shipped over 5,000 IT Service Management books, including 'THE VISIBLE OPS HANDBOOK' for Japanese market.

<1999>
Nov : Foundation of OliveNet Limited

<2004>
Aug : Started to send instructors to accredited ITIL V2 training courses

<2005>
May : Collaboration and Contribution Agreement with Information Technology Process Institute(ITPI)

<2006>
Jan : Released "THE VISIBLE OPS HANDBOOK" Japanese version
Feb : Started to deliver original ITIL V2 training course and educational text
Mar : Started to deliver 'Visible Ops' training course and educational text

<2007>
Apr : Started to deliver exam exercise service for ITIL Foundation certificate

<2008>
Jun : Started to deliver original ITSM training course and educational text
Jul : Started to send instructors to accredited ITIL V3 training courses

<2009>
Jan : Concluded partnership agreement with InfoTek K.K.
Apr : Concluded partnership agreement with Nihon Oracle K.K.
Dec : Concluded partnership agreement with ITEC INC.
Dec : OliveNet's ITIL texts were authorized as lisenced products by OGC.

<2010>
Oct : Published an ITSM book for the beginners.

<2014>
Dec : ITIL Gaiyou(Overview) is authorized as lisenced products by AXELOS.